FAQ

How Long Does Shipping Take?

Please allow up to 72 hours for your order to process and to be shipped out. Our fulfilment centres are located around the world. For domestic orders in the United States as well as Europe, it will normally take about 1-2 weeks maximum . For International orders it can take up to 2-3 weeks maximum. It should not usually take this long but due to recent global events shipping has become more unpredictable

Our prices are significantly lower than our competitors since we have relationships with our suppliers to ship directly to the customer! The downside to this is slightly longer shipping times and making sure to guarantee delivery , though we work our hardest to get your order shipped as fast as possible.

Do You Ship Internationally?

Yes! We ship worldwide

How can I track my order?

After your order has been shipped out and the tracking number has been sent to your email. Simply go to our website & click the track my order page. From there you can get live updates on your order. If for whatever reason you still face troubles ,please email us at  

oudesque@gmail.com

Can I cancel my order after I’ve already paid?

After we’ve shipped your product out you can’t cancel your order. Once you receive it you can return it for a refund but this will include freight fees. If you have additional questions about refunds please contact us at 

oudesque@gmail.com